Frequently Asked Questions
What is an activation key? A: An activation key (or serial key) is a unique code that is used to activate software or premium services. This key is required to unlock the full functionality of the product.
How do I receive my purchased key? A: Upon successful payment, your activation key will be sent to the email address you provided during checkout. You can also find your key in the “My Account”-> Order Details section of our website.
What payment methods do you accept? A: We accept various payment methods, including credit/debit cards, PayPal, cryptocurrency and more!Add your details and all available payment ways will appeared depending on your country. All transactions are securely processed.
What are premium keys for filehosters? A: Premium keys provide enhanced features and benefits for file hosting services, such as increased download speeds, unlimited downloads, and priority support.
How do I use my premium key for a filehoster? A: After purchasing, log in to your file hosting account, go to the account upgrade or premium section, and enter the provided key to activate your premium status.
Are the premium keys for filehosters valid worldwide? A: Yes, our premium keys are generally valid worldwide. However, we recommend checking the specific file hosting service’s terms and conditions to ensure there are no regional restrictions.
Are the software keys genuine? A: Yes, all our software keys are 100% genuine and legally sourced. They are directly obtained from the software publishers or their authorized distributors.
Can I use the software key on multiple devices? A: The usage rights depend on the specific software license agreement. Some keys are for single use, while others may allow installation on multiple devices. Please check the product details for specific information.
How do I activate my software? A: Detailed activation instructions are provided with each purchase. Generally, you will need to download the software, install it, and then enter the activation key when prompted.
I haven’t received my key. What should I do? A: First, check your spam/junk email folder. If you still cannot find your key, check at My Account section into Order Details and at the end please contact our customer support team, and we will assist you promptly.
Can I get a refund if my key doesn’t work? A: We offer a refund or replacement if the key you purchased is proven to be invalid or not working. Please contact our support team with your order details, and we will resolve the issue.
How can I contact customer support? A: You can contact our customer support team via email, live chat on our website, or by filling out the contact form available in the “Contact Us” section. We aim to respond to all inquiries within 24 hours.
Is it safe to purchase keys from your website? A: Yes, our website uses industry-standard security measures to ensure that your personal and payment information is protected. All transactions are encrypted for your safety.
How do you protect my personal information? A: We adhere to strict privacy policies and comply with international data protection regulations. Your personal information is used solely for order processing and is not shared with third parties.
Do you offer bulk discounts for large orders? A: Yes, we offer discounts for bulk purchases. Please contact us for more information on bulk pricing and special offers.
Can I purchase keys as a gift for someone else? A: Yes, you can purchase keys as a gift. Simply enter the recipient’s email address during the checkout process, and the key will be sent directly to them.
Do the keys have an expiration date? A: Some keys may have an expiration date, while others do not. The product details page will specify if there is an expiration date associated with the key,else contact us to check about it.